Frequently asked questions
What are you payment terms?
For all new clients, we will request proforma terms. Otherwise 50% in advance and the balance payable within 30 days.
When will I receive my order?
Production times will vary depending on your order. However, average times are usually three to four weeks from approval of artwork. We will be able to provide you with an accurate date once your order has been placed.
Can I have bespoke shapes?
Yes, if we can make it, we will provide it. For unusual custom shapes, we will charge you an additional £250 for the required cutting tool. So just let us know what shape you’re after and we’ll see if it’s possible.
What seeds can I choose from?
We offer a huge variety of flower, herb, vegetable, fruit and tree seeds. You can browse our most popular seeds here. If the seed you require isn’t listed, please get in touch and we will enquire on availability and price. We can also offer you advise on germination times and seasonality using our vast horticultural experience.
Are you looking after the environment?
Yes of course. We take great pride in making sure all our materials are eco-friendly. We’re also encouraging the growth of plants which provide most of the world’s molecular oxygen and produce mankind’s basic foodstuffs.
Can eco-friendly promotional products be exported out of the UK?
Yes. However all shipments outside of the European Union require a phytosanitary certificate. They certify that the material has been inspected, is considered free from quarantine pests and conforms to the plant health regulations of the importing country. The cost for this certificate will be included within your quote.